ANALYSIS AND DESING OF ONLINE PUBLICE SERVICE
Keywords:
analysis, E-Government in Addis Ababa, Ethiopia, online services, web application, e-services
Abstract
This research deals with the barriers of E-Government functioning in Ethiopia. The main goal of this research is to identify the problems associated with Passport application/registration and to provide an appropriate solutions. The research discusses the current situation concerning the E-Government in Ethiopia and analyzes the extent of e-services coverage in the country. Once the drawbacks are found out, the author proposes the creation of online service portal. The creation of the portal will be based on the literature sources analysis, author’s personal experience and conducted sample surveys. In the practical part, a web application was created using HTML5, CSS3 and PHP. The application includes detailed information about the user (passport applicant), such as full name, date of birth, address and other attributes. This data should be uploaded to a SQL database, which will in turn transmit the information to the web application.
References
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2. Bedi, K., Singh, P.J. & Srivastava, S. (2011) government net: new governance opportunities for India.New Delhi: Sage.
3. Colm Reilly (Chair), Joe Horan, Robert Johnston, Charles Stanley-Smith, Prof. Des Vincent, Colm Butler. 2003. E GOVERNMENT, MORE THAN AN AUTOMATION OF GOVERNMENT SERVICES. Dublin: Information Society Commission, 2003.
4. D. Gilbert, P. Balestrini, D. Littleboy. 2004. The International Journal of Public Sector Management. Barriers and benefits in the adoption of e-government. 2004, Vol. 17. Danieli, Andrea Bardelli. 2008. Building eGovernment Websites. eGovernment for Develop-ment.2015.] [Cited: May. 2018]. http://www.egov-4dev.org/websites/basics/why.shtml.
5. Demeke Alehegne, Ethiopia strides in e-govern-ment: with committed leadership, Ethiopia Sep 2014 [Cited: May. 2018]. (http://aigaforum.com/articles/-Ethiopia-stride-e-government.pdf)
6. E-Government in developing countries: Experiences from sub-Saharan Africa. Schuppan, Tino. Schuppan, 2009. 1, s.l.: Government Information Quarterly;, Schuppan, 2009, Vol. 26. 35559278.
7. Gupta, Babita. 2008. eGovernment Strategies: ICT innovation in international public sector contexts. Adoption of ICT in a government organization in a developing country: An empirical study. 2008, Vol. 17, 2. 63
8. Heeks, Richard. 2005. Implementing and Managing eGovernment: An International Text. s.l. : SAGE Publications Ltd, 2005. 978-0761967927.
9. Holmes, D. (2001) eGov: eBusiness Strategies for Government. London, U.K.: Nicholas Brealey.
10. Horan, Ake Gronlund & Thomas A. 2005. Introducing e-Gov: History, Definitions, and Issues. [Online] 2005. [Cited: November 2016.] http://aisel.-aisnet.org/cais/vol15/iss1/39/.
11. Idowu1, A. P., Adeosun, O. O., Williams, K. O. 2014. Dependable Online Appointment Booking Sys-tem for NHis Outpatient in Nigerian Teaching hospitals. International Journal of Computer Science & Informa-tion Technology. 6. 59-73.
12. J. Zhang, S.S. Dawes, J. Sarkis. 2005. Journal of Enterprise Information Management. Exploring stakeholders‟ expectations of the benefits and barriers of e-government knowledge sharing. 2005, Vol. 1
13. Jyoti Choudrie, Anastasia Papazafeiropoulou, Ben Light. 2004. E-Government Policies for
14. Karl W. Sandberg, Yan Pan. 2007.The Role of Human Factors in Design and Implementation of Electronic Public Information Systems. s.l. : Springer Berlin Heidelberg, 2007. 0302-9743.
15. Keohane, R. O. and Nye, J. S. Introduction, In Nye, J. S. and Donahue, J.D. (editors), Governance in aGlobalization World. Washington, D.C.: Brookings Institution Press. 2000.
16. Kertesz, Sorin. 2002. Cost-Benefit Analysis of e-Government Investments. s.l.: Harvard University, Kennedy School of Government, 2002.
17. Kumar, Bijoy. 2013. Administrative Change and Innovation in India. 2013. 64
18. L.L. Tung, O. Rieck. 2005. Journal of Strategic Information Systems. Adoption of electronic govern-ment services among business organizations in Singapore. 2005, Vol. 14.
19. Lockhart, J., 2015. PHP The Right Way. [Online] Available at: http://www.phptherightway.com/ [Accessed 05 November 2016].
20. Morven McLean, Tawfik Jelassi. 2004. The role of information and communication technologies in the modernization of government. Paris, France: Ecole Nationale des Ponts et Chaussees, 2004.
21. Network, M. D., 2015. Mozilla Developer Network: Cascading Style Sheets. [Online] Available at: https://developer.mozilla.org/en-US/docs/Web/CSS/Syntax [Accessed 5 May 2018].
22. Okot-Uma, R.W. (2000) Electronic Gover-nance: Re-inventing Good Governance. London, U.K.:Commonwealth Secretariat. pp. 4-5.[Online] Commonwealth Telecommunications Organisation, 19 October 2008. [Cited: 21 March study. 2008, Vol. 17, 2.]
23. Rahman, Hakikur. 2008. Social and Political Implications of Data Mining: Knowledge Management in E-Government. s.l. : Information Science Reference, 2008. p. 16.
24. Sharma, S. K. (2016) An E-Government Services Framework, Encyclopedia of Commerce, E-Government and Mobile Commerce, Mehdi Khosrow-Pour, Information Resources Management Association, Idea Group Reference, USA, pp. 373-378. 2016.
25. Sharma, S. K. and Gupta, J. N. D. (2013) Building Blocks of an E-government – A Framework, Journal of Electronic Commerce in Organizations, (1:4), 2003, pp. 34- 48.
Published
2018-06-26
Section
RESEARCH OF PROSPECTIVE DIRECTIONS OF APPLICATION OF COMPUTER TECHNOLOGIES
